CVE-2024-57726

CISA description

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Required action

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Notes & references

• https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
• https://nvd.nist.gov/vuln/detail/CVE-2024-57726

Where this lands in 800-53

Vulnerability data triggers these controls during assessment and continuous monitoring.

• RA-5 · Vulnerability Monitoring and Scanning
• SI-2 · Flaw Remediation
• CM-6 · Configuration Settings
• SI-7 · Software, Firmware, and Information Integrity
• CM-8 · System Component Inventory

External lookups

• NVD · CVE-2024-57726
• CVE.org · CVE-2024-57726
• CISA KEV catalog (canonical)