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On the mobile device management server, determine the version number of the server. The exact procedure will vary, depending on the mobile device management product used. -Verify the server version is the latest available version and includes the latest patches available. Talk to the site system administrator and view the vendor's web site to determine the correct version number. -Mark as a finding if the server version is not as required.
Upgrade to required (or later) mobile device management server version.
Work with the OS Reviewer or check VMS for last review of each host server where a mobile management server is installed. This includes the host server for the MDM, MAM, MDIS, and MEM servers. The review should include the SQL server, Apache Tomcat, and IIS, if installed. Mark as a finding if the previous or current OS review of the Windows server did not include the SQL or other applications included with the management server.
Conduct required STIG reviews of the OS and all installed applications on the host server.
The host server host-based or appliance firewall must be configured as required. The server firewall is configured with the following rules: -Deny all except when explicitly authorized. -Internal traffic from the server is limited to internal systems used to host the smartphone services (e.g., email and LDAP servers) and approved back-office application and content servers. Communications with other services, clients, and/or servers are not authorized. -Internet traffic from the server is limited to only specified services (e.g., Good NOC server, OCSP, SSL/TLS, HTTP, and LDAP). All outbound connections are initiated by the mobile management server and/or service. -Firewall settings listed in the STIG Technology Overview or the vendor's installation manual will be implemented, including blocking connections to web proxy servers and back-office application and content servers unless the server Internet Protocol (IP) address is on the firewall list of trusted IP addresses and subnets. Note: At a minimum, the IP address of the site Internet proxy server must be listed so the Good secure browser can connect to the Internet. Note: The HBSS firewall can be used to meet these requirements if one or more firewall rules have been set up on the firewall as described above. Check Procedures: -Verify the firewall configuration meets approved architecture configuration requirements (or have the Network Reviewer do the review of the firewall). -Verify the firewall is configured to block connections to internal servers unless the server IP address is included on the list of trusted networks. IP addresses of the enclave web proxy server and authorized back-office application and content servers the server connects to should be included on this list. - Mark as a finding if the IP addresses configured on the server host-based firewall are not on the list of trusted networks.
Install the management server host-based or appliance firewall and configure as required.
Detailed Policy Requirements: Access to internal Intranet sites via the secure connection between the MDM server and MDM agent must be set as follows: -If CAC authentication of the user is not enforced either by the MDM agent on the mobile device, by the MDM server before the user gains access to back-office servers located on the NIPRNet, or by all servers the user would access on the NIPRNet, all connections to back-office servers must be blocked at the MDM server. Check Procedures: -Talk to the site administrator and review the site SSP to determine if CAC authentication is enforced, and if yes, where it is enforced in the mobile architecture. If CAC authentication is enforced, this is not a finding. -If CAC authentication is not enforced, the MDM server must be configured to block access by users to back-office servers on the NIPRNet. The procedures to verify this setting will vary by MDM product. Mark as a finding if a local security policy has not been set up on the MDM server to block access to Internet sites. If the Good Technology server is used, use the following procedure: 1. On the Windows host server for the Good Mobile Messaging Server, browse to Start Menu > Administrative Tools > Local Security Policies. 2. Within Local Security Policies right click on IP Security Policies on Local Computer. 3. Open the policy and verify the following setting has been configured: -Ensure the default response rule is unchecked. 4. Go to the properties of the security policy and verify the following rules are included: -Allow access from the GMM Server to the DNS Servers. -Allow access from the GMM Server to the Exchange Servers. -Allow access from remote workstations to GMM Server in case Terminal Services will be used to manage the server remotely. -Deny access to everything else. Verify the IP Security policy has been assigned to the Windows server. -Allow access from the GMM Server to the Default Gateway.
Set up required controls on the CMD management server for connections to back-office servers.
Mobile device accounts will only be assigned a STIG-compliant security/IT policy. Determine which policy sets on the MDM server user accounts have been assigned to using the following procedures: -Have the SA identify any non STIG-compliant policy sets and STIG-compliant policy sets on the server by using the following procedures: --Log into the MDM console. --View all iOS policies on the server. -Note: STIG-compliant policies should be identified as such in the policy title. An example is STIG_iOS_Policy. It is recommended that all non-STIG policies be deleted. Note: Other checks will be used to verify the policy sets identified as STIG-compliant are configured correctly. Verify all devices are assigned to a STIG policy set. The exact procedure will depend on the MDM product being reviewed. Mark as a finding if any mobile device account is assigned a policy set identified as not STIG-compliant.
Only assign mobile device accounts a STIG-compliant security/IT policy.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each policy set users are assigned to and, in turn, verify the required settings are in the policy set. Verify the CAC PIN cache is set to timeout at 120 minutes or less. (Note: 15 minutes or less is the recommended setting.) -Note: If there is a finding, note the name of the policy set in the Findings Details section in VMS/Component Provided Tracking Database. Mark as a finding if the inactivity timeout is not set as required. For the Good Technology MDM: - Verify “Re-challenge for CAC PIN every” is checked and set to 120 minutes or less if “Smartcard PIN (requires S/MIME)” has been selected. - Verify “Re-challenge for password every” is checked and set to 120 minutes or less if “Password- protected (with or without soft token or S/MIME)” has been selected.
Enable the timeout for the PKI certificate PIN cache and set to 120 minutes or less.
If the MDM agent uses OTA provisioning, use the following procedure: 1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the OTA PIN is set to expire in seven days or less. Mark as a finding if the OTA PIN is not set to expire in seven days or less. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. For the Good Technology MDM: -Verify “OTA Provisioning PIN expires after” is checked and is set to 7 days or less. -Verify “Allow OTA Provisioning PIN reuse” is unchecked.
Set the OTA device provisioning password expiration to seven days or less.
This check is valid only with the Good Technology MDM server. It is Not Applicable (NA) for all other MDM servers. 1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each policy set users are assigned to and, in turn, verify the required settings are in the policy set. -Note: If there is a finding, note the name of the policy set in the Findings Details section in VMS/Component Provided Tracking Database. -Verify “Allow OTA Provisioning PIN reuse” is unchecked. Mark as a finding if “Allow OTA Provisioning PIN reuse” is checked.
Disable (uncheck) “Allow OTA Provisioning PIN reuse” in the iOS policy on the MDM server.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the latest available version of the MDM agent is set in the compliance rule. -Verify “Enable MDM profile” is checked. -Verify all access rights for the MDM profile are enabled. This procedure will vary by MDM product. Here are examples of configuration settings that should be enabled, if available: ---Installation, removal, and inspection of configuration profiles. ---Installation, removal, and inspection of provisioning profiles. ---Inspection of installed applications. ---Query of device information. ---Query of network information. ---Restriction-related queries. ---Security-related queries. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. Mark as a finding if the MDM profile and required access rights are not set as required.
Configure the MDM server to enable an MDM security profile and access rights of the profile on each managed iOS device.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the latest available version of the MDM agent is set in the compliance rule. Mark as a finding if the iOS security policy is not set up to enforce the required version of the MDM agent. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. For the Good Technology MDM: -On the left tab, select Compliance Manager. -Verify the “Device Hardware Verification” rule is listed. (Note that the rule title does not have to be exact.) -Open the rule by checking the box next to the rule, then click on Edit. -Verify the following are set: •Platform: iPhone •Check to run: Hardware model verification (title does not have to be exact) •Conditions: iPhone 4s, iPhone 5 , iPad 2 (all versions), New iPad (all versions) •Failure Action: set to “Quit Good for Enterprise” •Check Every: set to “6 hours”
Set up compliance rules in the MDM server defining required mobile device hardware versions.
This requirement is only applicable to the Good Technology MDM server. 1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the latest available version of the MDM agent is set in the compliance rule. Verify that jailbreak detection has been turned on. Mark as a finding if the iOS security policy is not set up to enforce the required version of the MDM agent. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. For the Good Technology MDM: -On the left tab, select Compliance Manager. -Verify the “Good Client Version Verification” rule is listed. (Note that the rule title does not have to be exact.) -Open the rule by checking the box next to the rule, then click on Edit. -Verify the following are set: •Platform: iPhone •Check to run: Jailbreak/Rooted Detection •Application Name: “iOS Jailbreak detection” rule is listed. (Note that the rule title does not have to be exact.) •Failure Action: set to “Wipe Enterprise Data” •Verify "Check Every" is set to "1 hour"
Set up compliance rules in the MDM server implementing jailbreak detection and set up the rule to wipe the device if a jailbreak has been detected.
Verify a DoD server certificate has been installed on the mobile management server and that the self-signed certificate, available as an option during the setup of the wireless email management server, has not been installed. The check procedure will depend on the mobile management server product used. Mark as a finding if a DoD server certificate has not been installed on the mobile device management server. For the Good Technology server follow these procedures: -Ask the SA to access the Good server using Internet Explorer. Verify no certificate error occurs. -Click the Lock icon next to the address bar, then select “view certificates”. On the General tab, verify the “Issued to:” and “Issued by:” fields do not show the same value. Then on the Certification Path tab, verify the top certificate is a trusted DoD Root certificate authority (e.g., DoD Root CA 2) and the certificate status field states “This certificate is OK”. If a certificate error occurs, either the default self-signed certificate is still installed, the Good server has not been rebooted since the DoD-issued certificate has been installed, or the computer accessing the Good server does not have the DoD Root and Intermediate certificate authorities installed. The reviewer can select the “Continue to this website” option and follow the same procedure above. If the certificate is issued from an approved DoD PKI, ask the SA to run InstallRoot on the computer accessing the Good server. Otherwise, have the SA follow the procedures outlined in the STIG to request/install a certificate issued from a trusted DoD PKI.
Use a DoD-issued digital certificate on the mobile management server.
This check is valid only with the Good Technology MDM server. It is Not Applicable (NA) for all other MDM servers. -Log into the Good server management interface, select the Settings tab, and open the Secure Messaging (S/MIME) section. -Verify Enable Secure Messaging (S/MIME) is checked. Mark as a finding if Enable Secure Messaging (S/MIME) is not checked.
Enable S/MIME on the Good server.
Review the admin accounts settings on the mobile management server to verify CTO 07-15 Rev 1 required authentication is enabled for admin accounts. The check procedure will depend on the mobile management server product used. Mark as a finding if site admin accounts do not meet the requirements.
Configure required authentication on system administration accounts for mobile management servers.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the latest available version of the MDM agent is set in the compliance rule. Mark as a finding if the iOS security policy is not set up to enforce the required version of the MDM agent. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. For the Good Technology MDM: -On the left tab, select Compliance Manager. -Verify the “Good Client Version Verification” rule is listed. (Note that the rule title does not have to be exact.) -Open the rule by checking the box next to the rule, then click on Edit. -Verify the following are set: •Platform: iPhone Check to Run: Good Version Verification •Verify the client version checked is at least 2.0.2 •Verify "Failure Action" is set to "Quit Good for Enterprise" •Verify "Check Every" is set to "6 hours"
Set up a compliance rule on the MDM server to check the version of the MDM agent on the mobile device.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each security policy iOS devices are assigned to and, in turn, verify the required settings are in the policy. Verify the policy setting that will wipe the mobile device is set to wipe if the MDM agent does not connect to the server in 90 days or less. The check procedure will depend on the MDM product used. Mark as a finding if each security policy is not set as required. Note: If there is a finding, note the name of the policy in the Findings Details section in VMS/Component Provided Tracking Database. For the Good Technology MDM server: Verify the “iOS Connectivity Verification” rule is listed. (Note that the rule title does not have to be exact.) - Open the rule by checking the box next to the rule, then click on Edit. •Platform: iPhone •Check to Run: Connectivity Verification •Verify “Failure Action” is set to “Wipe Enterprise Data” •Verify Check Every is set to “90 days”
Set each iOS security policy on the MDM server to wipe the device if the MDM agent does not connect to the server in 90 days or less.
This requirement applies to any mobile management server, including the MDM, MAM, MDIS, and MEM. If PKI-based encryption key generation is used between the management server and the agent on the mobile device, this check is not applicable. Work with the server system administrator and determine how the encryption key is generated. If a shared secret is used between the management server and the agent on the mobile device, view the configuration of the master encryption key on the server. Verify AES is used for the master encryption key and it is set to rotate at least every 30 days. Mark as a finding if the master encryption key is not rotated at least every 30 days or AES encryption is not used.
Use an AES master encryption key and set it to rotate at least every 30 days.
1. Make a list of all iOS security policies listed on the MDM server that have been assigned to iOS devices and review each policy. 2. Select each policy set users are assigned to and, in turn, verify the required settings are in the policy set. Verify the policy is configured to report to the system administrator if the device has not contacted the MDM server in 3 weeks or less. -Note: If there is a finding, note the name of the policy set in the Findings Details section in VMS/Component Provided Tracking Database. Mark as a finding if the required setting is not set on the MDM server. If the Good Technology MDM server is used: Verify “Display handhelds as inactive after” is checked and select any value of 3 weeks or less (Settings Tab, Good Mobile Control – User Settings/Policy Settings).
Configure the MDM server to display an alert to the administrator when handhelds have been inactive after a defined period of time (3 weeks or less).
On the MDM server, verify the Apple certificate has been installed, is up to date, and has not yet expired. The exact procedure will vary by server product. Mark as a finding if the Apple MDM certificate is not installed or is expired. For the Good Technology MDM: In the Good server console, click the Settings Tab and then Certificates in the left pane.
Install a valid Apple MDM certificate on the MDM server.