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Perform the following actions to verify users cannot enroll devices that do not have required OS type and version. Task 1: Verify that the appropriate OSs are allowed to register. 1. In the Admin Portal, go to Settings >> Users & Devices >> Registration. 2. Scroll to the "Platforms for Registration" section. 3. In the "Enabled Platforms" list, verify all inappropriate OSs are excluded. If inappropriate OSs are able to register, this is a finding. Task 2: Verify the OS version alert is setup. 1. Log on to the MobileIron Core Admin Portal. 2. In the Admin Portal, go to Logs >> Event Settings. 3. Select the appropriate Alert. 4. Select "Edit". 5. Verify “Disallowed {appropriate OS} version found” is selected for every managed OS and all other checkboxes are not selected. If there is no OS version alert setup or the alert is not set up correctly, this is a finding. Task 3: Verify a custom compliance action is setup. 1. Go to Policies & Configs >> Compliance Actions. 2. Select the desired compliance action. 3. Select "Actions". 4. Select "Edit". 5. Verify the following checkboxes are selected: - Enforce Compliance Actions Locally on Devices - Send a compliance notification or alert to the user - Block email access and AppConnect apps - Quarantine the device - Remove All Configurations If there is no custom compliance action setup or the custom compliance action is not set up correctly, this is a finding. Task 4: Verify each appropriate security policy is setup to trigger a compliance action when OS violations occur. 1. In Admin Portal, go to Policies & Configs >> Policies. 2. Select the security policy you want to work with. 3. Click "Edit". 4. Scroll down to the "Access Control" section of the Modifying Security Policy dialog. 5. Under appropriate OS type, verify the checkbox for when "OS version is less than" has been selected. 6. On the same line, verify in the dropdown list, the appropriate custom compliance action is selected. 7. On the same line, in the dropdown list for appropriate OS versions, verify the appropriate OS version is selected. If there is no compliance action setup for OS version in the security policy or the compliance action is not set up correctly, this is a finding. Task 5: Verify the security policy is assigned to all applicable labels. 1. Go to Policies and Configs >> Policies. 2. For the security policy being verified, put cursor over the "Labels" column. 3. Verify the "Applied Label(s)" includes all desired labels. If all desired labels are not selected in each appropriate policy, this is a finding.
Complete the following actions to limit user enrollment of devices that do not have required OS type and version: Task 1: Configure Operating Systems allowed to register. 1. In the Admin Portal, go to Settings >> Users & Devices >> Registration. 2. Scroll to the "Platforms for Registration" section. 3. In the "Enabled Platforms" list, select the platforms you want to exclude, selecting from: Android, iOS, OS X, Windows. Note: Shift-click platforms to select more than one. 4. Click the left arrow button to move the selected platforms to the "Disabled Platforms list". 5. Click "Save". Task 2: Configure OS version alert. 1. Log on to the "MobileIron Core Admin" Portal. 2. In the Admin Portal, go to Logs >> Event Settings. 3. Select Add New >> Policy Violations Event. 4. Enter a name for the event. 5. In the "Security Policy Triggers" section, look for the appropriate OS heading. 6. Confirm that the app control alert “Disallowed {appropriate OS} version found” is selected. Repeat for every managed OS. 7. Deselect all the other checkboxes. 8. Repeat steps 5-7 for every managed OS. 9. In the "Apply to Labels" section, select the appropriate labels in the "Available" column. 10. Click the right arrow to move them to the "Selected" column. 11. Click "Save". Task 3: Define a custom compliance action. 1. Go to Policies & Configs >> Compliance Actions. 2. Click "Add+" to open the "Add Compliance Action" dialog. 3. Enter a name for the compliance action. 4. Select "Enforce Compliance Actions Locally on Devices". 5. In the "Alert" section, select "Send a compliance notification or alert to the user". 6. In the "Block Access" section, select "Block email access and AppConnect apps". 7. In the "Quarantine" section, select "Quarantine the device". 8. Select "Remove All Configurations". 9. Click "Save". Task 4: Set up the security policy to trigger the compliance action when the violations occur. 1. In Admin Portal, go to Policies & Configs >> Policies. 2. Select the security policy you want to work with. 3. Click "Edit". 4. Scroll down to the "Access Control" section of the "Modifying Security Policy" dialog. 5. Under appropriate OS type, select the checkbox for "When OS version is less than". 6. On the same line, in the dropdown list, select the custom compliance action that you just created. 7. On the same line, in the dropdown list for appropriate OS versions, select the appropriate OS version. 8. Click "Save". Task 5: Apply the security policy to a label that is also applied to the target devices. 1. Verify checkbox for the policy you are working with is selected. 2. Click Actions >> Apply to Label. 3. Select the appropriate label(s). 4. Click "Apply".
Review the MDM server or platform configuration. Verify the server is configured to lock after "15-minutes or less" of inactivity. You will see the current value for the session timeout, in minutes. If, in the Admin Portal, Settings >> General >> Timeout is not set to "15-minutes or less", this is a finding.
Configure the MDM server or platform to lock the server after 15-minutes of inactivity. In the Admin Portal, go to Settings >> General >> Timeout. From the dropdown menu, choose a timeout value of "5-", "10-", or "15-minutes".
Verify that Splunk is configured for automated log export. Step 1: Verify that the "Splunk Forwarder" is "Enabled". 1. Log onto System Manager. 2. Go to Settings >> Services. 3. Verify that the "Enable" toggle is "ON" and "Running" is displayed. If "Enable" toggle is not "ON" or "Running" is not displayed, this is a finding. Step 2: Verify that "Splunk Indexer" is configured. 1. Log onto System Manager. 2. Go to Settings >> Data Export >> Splunk Indexer. 3. Verify that there is an entry and the Status is "Connected". If there is no entry for "Splunk Indexer" or the Status is "Not Connected", this is a finding. Step 3: Verify "Audit Log" is enabled in the Splunk "Data to Index". 1. Log onto System Manager. 2. Go to Settings >> Data Export >> Splunk Data to open the "Data to Index" window. 3. Verify "Audit Log" is included in the "Data to Index". If "Audit Log" is not included in the "Data to Index", this is a finding.
Complete the following activities to configure the transfer of MobileIron Core v10 server logs. Configure Splunk for automated log export. Step 1: Enable Core to turn on the "Splunk Forwarder" so it can push data to the "Splunk Indexer". To enable the "Splunk Forwarder": 1. Log onto System Manager. 2. Go to Settings >> Services. 3. Select "Enable" next to "Splunk Forwarder". 4. Click "Apply". 5. Click "OK" to save the changes. Step 2: Adding a "Splunk Indexer" to configure which external "Splunk Indexer" will receive and manipulate the data from the "Splunk Forwarder". To add a "Splunk Indexer": 1. Log onto System Manager. 2. Go to Settings >> Data Export >> Splunk Indexer. 3. Click "Add" to open the "Add Splunk Indexer" window. 4. Modify the fields, as necessary, in the "Add Splunk Indexer" window. The following table summarizes fields and descriptions in the Add Splunk Indexer window: Fields, Description, Splunk Indexer, add the IP address of your Splunk Enterprise Server, Port, add port of your Splunk Enterprise Server, and enable "SSL"; click this checkbox to enable "SSL". 5. Click "Apply". 6. Click "OK" to save the changes. Step 3: Configuring Splunk Data to configure which data "Splunk Forwarder" sends to the "Splunk Indexer". To configure Splunk Data: 1. Log onto System Manager. 2. Go to Settings >> Data Export >> Splunk Data to open the "Data to Index" window. 3. Modify the fields, as necessary. Click "Show/Hide" Advanced Options to further customize which data to send to Splunk; check "Audit Log" at a minimum. 4. Click Apply. 5. Click "OK". 6. Restart the "Splunk Forwarder" by disabling it, then enabling it again. a. Go to Settings >> Services. b. Select "Disable" next to "Splunk Forwarder". c. Click "Apply". d. Click "OK". e. Select "Enable" next to "Splunk Forwarder". 7. Click "Apply". 8. Click "OK" to save the changes.
Review MDM server documentation and configuration settings to determine if the MDM server is using the warning banner and the wording of the banner is the required text. On the MDM console, do the following: 1. Connect to the MobileIron Core Server using SSH. 2. Type in a user name and press "Enter". 3. Verify the required banner is displayed before the password prompt. The required text is found in the VulDiscussion. If the required banner is not presented, this is a finding. 1. Connect to the MobileIron Core Server system manager portal using a web browser. 2. Verify the required banner is displayed on the web page. The required text is found in the VulDiscussion. If the required banner is not presented, this is a finding. 1. Connect to the MobileIron Core Server administrator portal using a web browser. 2. Verify the required banner is displayed on the web page. If the required banner is not presented, this is a finding.
Configure the MDM server to display the appropriate warning banner text. On the MDM console, do the following: 1. Logon to the MobileIron Core Server administrator portal as a user with the security configuration administrator role using a web browser. 2. Select "Settings" on the web page. 3. Select "General" on the web page. 4. Select "Logon" on the web page. 5. Check the "Enable Logon Text Box" on the web page. 6. Type the required banner text in the "Text to Display" dialog on the web page. 7. Select "Save" on the web page.
Review the MDM server configuration settings. Verify the server is configured with a periodicity for reachable events of "six hours or less" for the following commands to the agent: - query connectivity status; - query the current version of the MD firmware/software; - query the current version of the hardware model of the device; - query the current version of installed mobile applications; - read audit logs kept by the MD. Verify the sync interval for a device: 1. In the Admin Portal, go to Policies & Config >> Policies. 2. Select the default sync policy. 3. Verify that the Sync Interval is set to "360 minutes or less". If the "Sync interval" is not set up to "360 minutes or less", this is a finding.
Configure the MDM server with a periodicity for reachable events of "six hours or less" for the following commands to the agent: - query connectivity status; - query the current version of the MD firmware/software; - query the current version of the hardware model of the device; - query the current version of installed mobile applications; -read audit logs kept by the MD. Configure the "sync interval" for a device. To configure the frequency for starting the synchronization process between a device and MobileIron Core: 1. In the Admin Portal, go to Policies & Config >> Policies. 2. Select the default sync policy. 3. Set "Sync Interval" to the number of minutes between synchronizations to be "360 minutes or less". 4. Click "Save".
Review the MDM server configuration settings and verify the server is configured with the Administrator roles: - Server primary administrator - Security configuration administrator - Device user group administrator - Auditor On the MDM console, do the following: 1. Verify a user is in the "Server primary administrator" role. a. Logon to the MobileIron Core Server system manager portal as a user with the "server primary administrator" role using a web browser. b. Select Security >> Identity Source >> Local Users. If a user in the "server primary administrator" role is not listed, this is a finding. 2. Verify a user is in the "Security configuration administrator" role. a. Logon to the MobileIron Core Server administrator portal as a user with the "server primary administrator" role using a web browser. b. Select Admin >> Admins. c. Select user with the "Security configuration administrator" role. d. Click Actions >> Edit Roles. e. Verify that the following roles are selected: "Manage label", "View user", "Manage app", "Manage configuration", "Manage policy", "Manage settings and services", and "Manage administrators and device" spaces. If the "Security configuration administrator" user is not found or any of the required roles are not selected, this is a finding. 3. Verify a user is in the "Device user group administrator" role. a. Logon to the MobileIron Core Server administrator portal as a user with the "server primary administrator" role using a web browser. b. Select Admin >> Admins. c. Select user with the "Device user group administrator" role. d. Click Actions >> Edit Roles. e. Verify that the following roles are selected: "wipe devices", "add device", "manage ActiveSync device", and "delegate retired device" roles. If the "Device user group administrator" user is not found or any of the required roles are not selected, this is a finding. 4. Verify a user is in the "Auditor" role. a. Logon to the MobileIron Core Server administrator portal as a user with the "server primary administrator" role using a web browser. b. Select Admin >> Admins. c. Select user with the "Device user group administrator" role. d. Click Actions >> Edit Roles. e. Check that the following roles are selected: "Manage logs and events". If the user is not found or any of the required roles are not selected, this is a finding.
Configure the MDM server with the Administrator roles: - Server primary administrator - Security configuration administrator - Device user group administrator - Auditor On the MDM console, do the following: 1. Follow the instructions in the "MobileIron Core and Android Client Mobile Device Management Protection Profile Guide" in section "Configuring administrators to have roles defined by federal requirements": a. Follow the instructions for "Configuring administrators to be a server primary administrator". b. Follow the instructions for "Configuring administrators to be a security configuration administrator". c. Follow the instructions for "Configuring administrators to be a device user group administrator". d. Follow the instructions for "Configuring administrators to be an auditor". 2. In each case instructions are provided to create a new user with the identified role.
On the MDM console, do the following: 1. SSH to MobileIron Core Server from any SSH client. 2. Enter the administrator credentials you set when you installed MobileIron Core. 3. Enter "show fips". 4. Verify "FIPS 140 mode is enabled" is displayed. If the MobileIron Server Core does not report that fips mode is "enabled", this is a finding.
Configure the MDM server to use a FIPS 140-2-validated cryptographic module. On the MDM console, do the following: 1. SSH to MobileIron Core Server from any SSH client. 2. Enter the administrator credentials you set when you installed MobileIron Core. 3. Enter "enable". 4. When prompted, enter the "enable secret" you set when you installed MobileIron Core. 5. Enter "configure terminal". 6. Enter the following command to enable FIPS: fips 7. Enter the following command to proceed with the necessary reload: do reload
On the MDM console, do the following: 1. Logon to the MobileIron Core Server administrator portal as a user with the "security configuration administrator" role using a web browser. 2. Select "Services" on the web page. 3. Select "LDAP" on the web page. 4. Click the "edit" icon on an existing LDAP configuration to be tested. 5. Select "Test" on the LDAP server configuration dialog. 6. Enter a valid LDAP user ID. 7. Select "Submit". 8. Verify the LDAP query is successful and shows user attributes in a dialog box. If the MDM server does not leverage the MDM platform user accounts and groups for the MDM server user identification and authentication, this is a finding.
Configure the MDM server to leverage the MDM platform user accounts and groups for MDM server user identification and authentication. On the MDM console, do the following: 1. Logon to the MobileIron Core Server administrator portal as a user with the "security configuration administrator" role using a web browser. 2. Select "Services" on the web page. 3. Select "LDAP" on the web page. 4. Select "Add New" (or click the "edit" icon on an existing LDAP configuration). 5. Complete the LDAP configuration dialog providing the URL for the LDAP server, alternate URL if there is a backup LDAP server, user ID and password for the LDAP server, and for additional settings see "Configuring LDAP Servers" section in the On-Premise Installation Guide. 6. Select "Save" to save the LDAP configuration.
Review the MDM server platform configuration to determine whether a DoD-approved firewall is installed or if the platform operating system provides a firewall service that can restrict both inbound and outbound traffic by TCP/UDP port and IP address. If there is not a host-based firewall present on the MDM server platform, this is a finding.
Install a DoD-approved firewall.
Ask the MDM administrator for a list of ports, protocols, and IP address ranges necessary to support MDM server and platform functionality. A list can usually be found in the STIG Supplemental document or MDM product documentation. Compare the list against the configuration of the firewall and identify discrepancies. If the host-based firewall is not configured to support only those ports, protocols, and IP address ranges necessary for operation, this is a finding.
Configure the firewall on the MDM server to only permit ports, protocols, and IP address ranges necessary for operation.
Ask the MDM administrator for a list of ports, protocols, and services that have been configured on the host-based firewall of the MDM server or generate the list by inspecting the firewall. Verify all allowed ports, protocols, and services are included on the DoD PPSM CAL list. If any allowed ports, protocols, and services on the MDM host-based firewall are not included on the DoD PPSM CAL list, this is a finding.
Turn off any ports, protocols, and services on the MDM host-based firewall that are not on the DoD PPSM CAL list.