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Detailed Policy Requirements: This requirement applies to mobile operating system (OS) CMDs. This requirement also applies to sensitive DoD information stored on mobile OS devices that are not authorized to connect to DoD networks or store/process sensitive DoD information. Sensitive DoD data or information is defined as any data/information that has not been approved for public release by the site/Command Public Affairs Officer (PAO). In accordance with DoD policy, all components must establish Incident Handling and Response procedures. A CMI or “data spill” occurs when a classified email is inadvertently sent on an unclassified network and received on a wireless email device. Classified information may also be transmitted through some other form of file transfer to include web browser downloads and files transferred through tethered connections. CMDs are not authorized for processing classified data. A data spill also occurs if a classified document is attached to an otherwise unclassified email. For BlackBerry and Good Mobile Messaging systems, a data spill will only occur if the classified attached document is viewed or opened by the CMD user since the CMD system only downloads an attachment on the CMD if the user views or opens the attachment. The site's Incident Handling and Response procedures should reference NSA/CSS Storage Device Declassification Manual 9-12, Section 5, for smartphone destruction procedures. Check Procedures: Interview the IAO. Verify classified incident handling, response, and reporting procedures are documented in site CMD procedures or security policies. Mark as a finding if classified incident handling, response, and reporting procedures are not documented in site CMD procedures or security policies. This requirement applies at both sites where CMDs are issued and managed and at sites where the CMD management server is located. ---At the CMD management server site, verify Incident Handling and Response procedures include actions to sanitize the CMD management server and email servers (e.g., Exchange, Oracle mail). ---At CMD sites, verify Incident Handling and Response procedures include actions for incident reporting and actions to safeguard classified smartphone devices. The following actions will be followed for all CMDs involved in a data spill: -BlackBerry CMDs: follow procedures in the DoD Data Spill Procedures Guide for BlackBerry Smartphones located at http://iase.disa.mil/stigs/net_perimeter/wireless/smartphone.html. -Windows Mobile, Android, and iOS CMDs: the CMD will be destroyed. Mark as a finding if Incident Handling and Response procedures do not include required information.
Publish a Classified Message Incident (CMI) procedure or policy for the site.
Detailed Policy Requirements: This requirement applies to mobile operating system (OS) CMDs. This requirement also applies to sensitive DoD information stored on mobile OS devices that are not authorized to connect to DoD networks or store/process sensitive DoD information. Sensitive DoD data or information is defined as any data/information that has not been approved for public release by the site/Command Public Affairs Officer (PAO). If a data spill occurs on a CMD, the following actions must be completed: - The CMD management server and email servers (i.e., Exchange, Oracle mail, etc.) are handled as classified systems until they are sanitized according to appropriate procedures. (See NSA/CSS Storage Device Declassification Manual 9-12 for sanitization procedures.) - The CMD is handled as a classified device and destroyed according to DoD guidance for destroying classified equipment or sanitized as directed in Check WIR-SPP-003-01. Check Procedures: Interview the IAO. Determine if the site has had a data spill within the previous 24 months. If yes, review written records, incident reports, and/or after action reports and determine if required procedures were followed. Mark as a finding if the site had a data spill within the previous 24 months and required procedures were not followed.
Follow required procedures after a data spill occurs.
Detailed Policy Requirements: The site (location where CMDs are issued and managed and the site where the mobile operating system (OS) based CMD management server is located) must publish procedures to follow if a CMD has been lost or stolen. The procedures should include (as appropriate): -Mobile device user notifies IAO, SM, and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan. -The IAO notifies the mobile device management server system administrator and other site personnel, as required by the site’s Incident Response Plan, within the timeframe required by the site’s Incident Response Plan. The site mobile device management server administrator sends a wipe command to the CMD and then disables the user account on the management server or removes the CMD from the user account. -The site will contact the carrier to have the device deactivated on the carrier’s network. Check procedures: Interview the IAO. Review the site’s Incident Response Plan or other policies and determine if the site has a written plan of action. Mark as a finding if the site does not have a written plan of action following a lost or stolen CMD.
Publish procedures to follow if a mobile operating system (OS) based CMD is lost or stolen.
Interview the IAO. Determine if any site mobile devices were reported lost or stolen within the previous 24 months. If yes, review written records, incident reports, and/or after action reports and determine if required procedures were followed. Mark as a finding if the site had a lost or stolen mobile device within the previous 24 months and required procedures were not followed.
Follow required actions when a CMD is reported lost or stolen.
Detailed policy requirements: The CMD management server administrator must be trained on the following requirements: -Requirement that administrative service accounts will not be used to log into the CMD management server or any server service. -Activation passwords or PINs will consist of a pseudo-random pattern of at least eight characters consisting of at least two letters and two numbers. A new activation password must be selected each time one is assigned (e.g., the same password cannot be used for all users or for a group of users). -User and group accounts on the CMD management server will always be assigned a STIG-compliant security/IT policy. -For an MDM server that manages Samsung Knox 1.0 Android devices, the MDM system administrator must be trained to not remotely unlock the Knox security container. If a container is locked after the tenth incorrect password, this is an indicator the device may not be under the control of an authorized DoD user. MDM system administrators may unlock the Knox container if the device is physically in the possession of the administrator. Check procedures: -Verify the CMD management server administrator(s) has received the required training. The site should document when the training was completed. If the CMD management server administrator did not receive required training, this is a finding.
Have smartphone management server administrator complete and document his/her training.
Annual self assessments will be conducted according to the appropriate mobile device STIG, with the assessment results being entered into VMS/Component Provided Tracking Database. Verify the IAO of the site, where the smartphone management server is located, is tracking local/remote sites (where smartphone devices are provisioned, issued, and managed) are conducting annual self assessments according to the appropriate smartphone STIG. Verify the results of the assessments are being entered into VMS/Component Provided Tracking Database. Note: Command-level action should be considered for local sites not complying with STIG requirements for the provisioning, issuance, and managements of smartphones. Mark as a finding if required annual self assessments have not been completed by the site.
The IAO at the mobile device management server site verifies local sites are conducting annual self assessments.
The site should document when training was completed. -Verify training is renewed annually. Mark as a finding if smartphone management server administrator training is not renewed annually.
Renew required training annually.