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Review BlackBerry OS 10.3 configuration settings to determine if a valid password has been successfully entered before the mobile device data is unencrypted. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Validation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Setting” and “BlackBerry” tabs. 5. Scroll down to the “Password" group of IT policy rules. 6. Check "Password required for work space". On the BlackBerry device, do the following: 1. From either the Work Space or Personal Space, navigate to Settings >> BlackBerry Balance. 2. Verify "Work Password" is toggled to the right and dimmed (Not accessible). If the BES IT Policy rule "Password Required for Work Space" is not selected, or on the BlackBerry device the "Work Password" is not toggled to the right and dimmed (Not accessible) this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password" group of IT policy rules. 7. Select the check box next to the IT Policy "Password required for work". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if a minimum password length of 6 characters is enforced. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Setting” and “BlackBerry” tabs. 5. Scroll down to the “Password” group of IT policy rules. 6. Verify "Minimum password length" is set to "6". On the BlackBerry device: 1a. For "Work-Only" activation type: navigate to Settings >> Security and Privacy >> Device Password and select "Change Password". 1b. For "Work and personal - Corporate" and "Work and personal - Regulated" activation types: navigate to Settings >> Security and Privacy >> Device Password and select "BlackBerry Balance" and select "Change Password". 2. Authenticate using the current password. 3. Attempt to change the password to a length of less than 6 characters. 4. Select "Password Rules" and verify the message "Your password must be at least 6 characters." is displayed. If the BES IT policy rule "Minimum Password Length" is not set to "6", or the BlackBerry device allows a new password to be set with less than 6 characters, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password” group of IT policy rules. 7. Set "Minimum password length" to "6". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the Work Space locks after 15 minutes (or less) of inactivity. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Password” group of IT policy rules. 6. Verify "Security timeout" is set to "15 minutes" or less. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to Settings >> Security and Privacy >> Device Password. 2. Verify "Lock Device After" is set to "15 Minutes" or less, with higher values hidden. If the BES IT policy rule "Security Timeout" is not set to "15 minutes" or less or on the BlackBerry device "Lock Device After" is set to more than "15 Minutes", this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password” group of IT policy rules. 7. Set "Security timeout" to "15 minutes" or less. 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry allows more than 10 consecutive failed authentication attempts. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Password” group of IT policy rules. 6. Verify "Maximum password attempts" is set to "10" or less. On the BlackBerry device: 1a. For "Work-Only" activation type: navigate to Settings >> Security and Privacy >> Device Password and select "Change Device Password". Enter incorrect device password one time. Verify the error message shows "Incorrect password (n/x)" where x is 10 or less. 1b. For "Work and personal - Corporate" and "Work and personal - Regulated" activation types: navigate to Settings >> Security and Privacy >> Device Password and select "BlackBerry Balance" and verify "Password Attempt Limit" drop down box is “10” or less. If the BES IT policy rule "Maximum Password Attempts" is not set to "10" or less or on the BlackBerry device the "Password Attempt Limit" drop down box is more than “10” (for "Work and personal - Corporate" and "Work and personal - Regulated" activation types) or has an error message of "Incorrect password (n/x)" where x is more than “10” (for "Work-Only" activation type), this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password” group of IT policy rules. 7. Set "Maximum password attempts" to "10" or less. 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry does not allow protocols supporting wireless remote access connections. This procedure is performed only on the BES console. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device Functionality” group of IT policy rules. 6. Verify "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection" is not selected. If the BES IT policy rule "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry does not allow developer modes. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Setting” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Allow development mode access to work space" is not selected. 7. Verify "Restrict development mode" is selected. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to Settings >> Security and Privacy >> Development Mode. 2. Verify "Development Mode" is toggled to the left (off) and not accessible. If the BES IT policy rule "Restrict development mode" is not selected or the BlackBerry device "Development Mode" is toggled to the right (on) or accessible, this is a finding. Note: The BES IT Policy rule "Allow development mode access to work space" may not be visible once the BES IT Policy rule "Restrict development mode" is selected. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Unselect the check box next to the IT policy "Allow development mode access to work space". 8. Select the check box next to the IT Policy "Restrict Development Mode". 9. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry protects data at rest on removable storage media. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of the IT policy. 6. Verify "Force media card encryption" is checked". On the BlackBerry device: 1. Ensure a media card is installed in the BlackBerry. 2. Navigate to Settings >> Security and Privacy >> Encryption. 3. Verify that "Media Card Encryption" is not a listed option. If the BES IT policy rule "Force media card encryption" is not selected or the BlackBerry device "Media Card Encryption" is a listed option, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Force card encryption". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry displays the DoD advisory warning message at start-up or each time the user unlocks the device. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and privacy” group of IT policy rules. 6. Verify "Display organization notice after device restart" is selected. On the BlackBerry device: 1. From either the Work Space or Personal Space, while holding the Power button, select "Restart" to reboot the device. 2. When the device restarts, ensure the required DoD warning banner (see VulDescription) is displayed on the lock screen. If the BES IT policy rule "Display Organization Notice After Device Restart" is not selected or on the BlackBerry device the required banner is not displayed after the device restarts, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Display organization notice after device restart". 8. Click "Save". Note: If the organization Notice or the device profile does not exist, complete the following. Create an Organizational Notice: 1. On the menu bar, click “Settings”. 2. In the left pane, expand “General settings”. 3. Click “Organization notices”. 4. Click "+" at the right side of the screen. 5. In the “Name” field, type a name for the organization notice. 6. In the “Device language” drop-down list, select the language to use as the default language for the organization notice. 7. In the “Organization notice” field, type the DoD banner found in the VulDescription. 8. If additional languages are required, click "Add an additional language" to post the organization notice in more languages. 9. If you post the organization notice in more than one language, select the Default language option below one of the messages to make it the default language. 10. Click "Save". 11. Assign the organization notice to all applicable device profiles. Create a device profile: 1. On the menu bar, click "Policies and Profiles". 2. Click "+" beside "Device". 3. Type a name and description for the profile. Each device profile must have a unique name. 4. Click "BlackBerry". 5. In the “Assign organization notice” drop-down list, select the organization notice that you want to display on devices. 6. Click "Add". Add the Device Profile to all applicable groups: 1. On the menu bar, click "GROUPS". 2. For all applicable groups, select the group from the group list. 3. Click "Settings" tab. 4. Click "+" beside "IT policy and profiles". 5. Select "Device" from menu. 6. Select the appropriate Device profile from the drop down menu". 7. Click "Assign".
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry does not allow a USB mass storage mode. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device functionality” group of IT policy rules. 6. Verify "Allow USB OTG mass storage" is not selected. On the BlackBerry device: 1. On the BlackBerry device attach a Micro USB OTG to USB 2.0 adapter cable to the BlackBerry Micro USB port. 2. Connect USB drive to the adapter cable. 3. Open file manager icon on the BlackBerry. 4. Tap the three horizontal lines on the bottom left of the screen. 5. Verify the USB drive is not listed. If the BES IT policy rule "USB OTG Mass Storage" is selected or the BlackBerry device file manager application displays a USB drive, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device functionality” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow USB OTG mass storage". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry disables automatic transfer of diagnostic data to an external device other than an MDM service with which the device has enrolled. This procedure is performed on only on the BES console. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Allow wireless service provider apps" is not selected. If the BES IT policy rule "Allow wireless service provider apps" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow wireless service provider apps". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry contains applications with the following characteristics: -backup MD data to non-DoD cloud servers (including user and application access to cloud backup services); -transmit MD diagnostic data to non-DoD servers; -voice assistant application if available when MD is locked; -voice dialing application if available when MD is locked; -allows synchronization of data or applications between devices associated with user; -payment processing; and -allows unencrypted (or encrypted but not FIPS 140-2 validated) data sharing with other MDs, display screens (screen mirroring), or printers. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "APPS” tab at the top of the screen. 2. Scroll through the list of applications. 3. Verify that there are no applications installed with the following Characteristics: -backup MD data to non-DoD cloud servers (including user and application access to cloud backup services); -transmit MD diagnostic data to non-DoD servers; -voice assistant application if available when MD is locked; -voice dialing application if available when MD is locked; -allows synchronization of data or applications between devices associated with user; -payment processing; and -allows unencrypted (or encrypted but not FIPS 140-2 validated) data sharing with other MDs, display screens (screen mirroring), or printers. On the BlackBerry device: 1. From the Work Space and Personal Space (on applicable activation types), swipe through the application windows. 2. Verify that there are no applications installed with the following Characteristics: -backup MD data to non-DoD cloud servers (including user and application access to cloud backup services); -transmit MD diagnostic data to non-DoD servers; -voice assistant application if available when MD is locked; -voice dialing application if available when MD is locked; -allows synchronization of data or applications between devices associated with user; -payment processing; and -allows unencrypted (or encrypted but not FIPS 140-2 validated) data sharing with other MDs, display screens (screen mirroring), or printers. If on the BES12 console, any applications are listed that contain the prohibited characteristics, or on the BlackBerry device, if any applications containing the prohibited characteristics are installed, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "APPS” tab at the top of the screen. 2. Select the check box next to all applications to be removed. 3. Select the trashcan icon in the upper left to delete the selected applications. 4. Select "Delete" when prompted. On the BlackBerry Device: 1. Select and hold the icon for the application to be deleted until the icons begin to pulse. 2. Select the trashcan icon next to the application to be deleted. 3. Select "Delete" when prompted. 4. Repeat for additional applications to be deleted. 5. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to disable all Bluetooth profiles except for HSP (Headset Profile), HFP (HandsFree Profile), and SPP (Serial Port Profile). This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device functionality” group of IT policy rules. 6. Verify the following IT Policies are not selected: - Allow Bluetooth file transfer using OBEX - Allow Bluetooth MAP - Allow transfer work messages using Bluetooth MAP without prompt - Allow Bluetooth PAN profile - Allow transfer of work messages using Bluetooth MAP - Allow Bluetooth Contacts Transfer Using PBAP - Allow Transfer of Work Contacts Using Bluetooth PBAP or HFP If any of the following the BES IT policy rules is selected , this is a finding: - Allow Bluetooth file transfer using OBEX - Allow Bluetooth MAP - Allow transfer work messages using Bluetooth MAP without prompt - Allow Bluetooth PAN profile - Allow transfer of work messages using Bluetooth MAP - Allow Bluetooth Contacts Transfer Using PBAP - Allow Transfer of Work Contacts Using Bluetooth PBAP or HFP Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Unselect the check box next to the following IT Policies: - Allow Bluetooth file transfer using OBEX - Allow transfer work messages using Bluetooth MAP without prompt - Allow Bluetooth MAP - Allow Bluetooth PAN profile - Allow transfer of work messages using Bluetooth MAP - Allow Bluetooth Contacts Transfer Using PBAP - Allow Transfer of Work Contacts Using Bluetooth PBAP or HFP. 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to prevent non-approved updates of system software. This procedure is performed only on the BES console. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device functionality” group of IT policy rules. 6. Verify "Allow wireless software updates" is set to "allow". 7. Verify a Device SR requirement profile is assigned to every user: -Click on "Users and Devices" tab at the top of the screen. -Select at least 5 random users in-turn -Select the user -Verify a Device SR requirement profile is listed under IT policy and profile Note: Step 7 above will, by default, verify "Maximum software release version" has a value. If the BES IT policy rule "Allow wireless software updates" is not selected and a Device SR requirement profile has not been assigned to all users, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device functionality” group of IT policy rules. 7. Select the check box next to the IT Policy "Allow wireless software updates". 8. Assign SR requirement profile to every user. 9. Click "Save". Note: If an SR requirements profile does not exist, you must create one before it can be assigned. To create a device SR requirements profile: 1. Select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Select the "+" beside Device SR requirements in the menu. 3. Type a name and description for the profile. 4. Type a name and description for the profile. 5. Select the "Make update required" check box. 6. In the "Minimum software release version" drop-down list, select the minimum software version that a BlackBerry 10 device must be running. 7. In the "Maximum software release version" drop-down list, select the maximum software version that a BlackBerry 10 device must be running. 8. Click "Save". 9. Click "Add". To Assign the SR requirements policy to a user: 1. On the menu bar, click "USER AND DEVICES". 2. For all applicable users, select the user from the list. 3. Click "+" beside "IT policy and profiles". 4. Select "Device SR requirements" from menu. 5. Select the appropriate Device SR requirements profile from the drop down menu". 6. Click "Assign". To Assign the SR requirements policy to a group: 1. On the menu bar, click "GROUPS". 2. For all applicable groups, select the group from the list. 3. Click "Settings" tab. 4. Click "+" beside "IT policy and profiles". 5. Select "Device SR requirements" from menu. 6. Select the appropriate Device SR requirements profile from the drop down menu". 7. Click "Assign". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry limits Work Space contact data available in Personal space. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the "IT policies" tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Allow personal apps to access work contacts" is set to "Only BlackBerry Apps". If the BES IT policy rule "Allow personal apps to access work contacts" is not set to "Only BlackBerry Apps", this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Set the IT Policy "Allow personal apps to access work contacts" to "BlackBerry Apps Only". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: must bind removable storage media cards to the mobile device via centrally managed policy. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Force media card encryption" is selected. On the BlackBerry device: 1. Navigate to Settings >> Security and Privacy >> Encryption. 2. Verify "Media Card Encryption" is not a listed option. If the BES IT policy rule "Force media card encryption" is not selected or on the BlackBerry device the "Media Card Encryption" is listed as an option, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules. 7. Select the check box next to the IT Policy "Force card encryption". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable Bluetooth Discoverable Mode via centrally managed policy. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device Functionality” group of IT policy rules. 6. Verify "Allow Bluetooth discoverable mode" is not selected. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to "Settings" >> "Network and Connections" >> "Bluetooth”. 2. Turn on Bluetooth. 3. Verify "Discoverable Mode" is set to "off" and greyed out. If the BES IT policy rule "Allow Bluetooth discoverable mode" is selected or on the BlackBerry device the "Discoverable Mode" is not set to "off" and greyed out, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow Bluetooth discoverable mode". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable the transfer of any file-based data via Bluetooth. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users, in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device Functionality” group of IT policy rules. 6. Verify "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection" is not selected. If the BES IT policy rule "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow transfer of work files using Bluetooth OPP or a Wi-Fi Direct connection". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable the transfer of any file-based data via Near Field Communication (NFC) via centrally managed policy. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device Functionality” group of IT policy rules. 6. Verify "Allow transfer of work data using NFC" is not selected. If the BES IT policy rule "Allow transfer of work data using NFC" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Transfer Work Data Using NFC". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: enforce the minimum password length for the Personal Space password to 4 digits. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. This requirement can be enforced by two methods: Method 1: Have the user set a personal space password of at least 4 characters. Method 2: Force the Personal Space password to be the same as the Work Space password. For Method 1: On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Password” group of IT policy rules. 6. Verify "Require full device password" is selected. 7. Verify "Define work space and device password behavior" is set to "Different" or "User Choice". On the BlackBerry Device: 8. Have user unlock the BlackBerry device. 9. Verify the user enters a password of at least 4 characters. For Method 2: On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Password” group of IT policy rules. 6. Verify "Require full device password" is selected. 7. Verify "Define work space and device password behavior" is set to "Same". If the user is using a Personal Space password of less than 4 characters (for method 1) or the BES IT Policy rule "Require full device password" is not selected (for method 2), this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: For Method 1: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password” group of IT policy rules. 7. Select the check box next to the IT Policy "Require full device password". 8. Set "Define work space and device password behavior" to "Different" or "User Choice" using the drop-down menu. 9. Have user unlock the BlackBerry device. 10. Verify the user enters a password of at least 4 characters. 11. Click "Save". For Method 2: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Password” group of IT policy rules. 7. Select the check box next to the IT Policy "Require full device password". 8. Set "Define work space and device password behavior" to "Same" using the drop-down menu. 9. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disallow Personal Space applications access to the Work Space network connection. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and privacy” group of IT policy rules. 6. Verify "Allow personal apps to use work networks" is not selected. If the BES IT Policy rule "Allow personal apps to use work networks" is selected, this is a finding.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and privacy” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow personal apps to use work networks". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable BlackBerry Bridge. This procedure is performed on only on the BES console. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Allow BlackBerry Bridge to access the work space" is not selected. If the BES IT Policy rule "Allow BlackBerry Bridge to access the work space" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Edit. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow BlackBerry Bridge to access the work space". 8. Click "Save". Note: Procedures above are for BES 12 only.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable lock screen preview of work content. This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Allow lock screen preview of work content" is not selected. On the BlackBerry device: 1. While holding the Power button from either the Work Space or Personal Space, select "Lock" to lock the device. 2. Verify the Work Space content is not visible on the lock screen. If the BES IT policy rule "Allow lock screen preview of work content" is selected or on the BlackBerry device the Work Space content is visible on the lock screen, this is a finding. Note: Procedures above are for BES 12 only.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow lock screen preview of work content". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to operate in a NIAP Common Criteria mode of operation, to enable generation of an audit record of required events for Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Enable NIAP Common Criteria functionality" is selected. If the BES IT policy rule "Enable NIAP Common Criteria functionality" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Enable NIAP Common Criteria functionality". 8. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of required events for Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Event logging" is selected. If the BES IT policy rule "Event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of successful required events, including Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Successful event logging" is selected. If the BES IT policy rule "Successful event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Select the check box next to the IT Policy "Successful event logging". 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of required Informational level events, which may include Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Info event logging" is selected. If the BES IT policy rule "Info event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Select the check box next to the IT Policy "Info event logging". 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of failed required events, which may include Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Event logging" is selected functionality" is selected. 7. Verify "Failure event logging" is selected. If the BES IT policy rule "Failure event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Select the check box next to the IT Policy "Failure event logging". 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of required error level events, which may include Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Error event logging" is selected. If the BES IT policy rule "Error event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Select the check box next to the IT Policy "Error event logging". 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to generate an audit record of required warning level events, which may include Start-up and shutdown of the audit functions, Change in MDM policy, Device modification commanded by the MDM server, and Specifically defined auditable events in Table 7 of MDM Agent EP v.2.0. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Warning event logging" is selected. If the BES IT policy rule "Warning event logging" is not selected, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Select the check box next to the IT Policy "Warning event logging". 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry forces the use of BBM Protected mode. This procedure is performed on only on the BES console Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Use BBM Protected" is selected. If the BES IT Policy rule "Use BBM Protected" is not selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Use BBM Protected". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry is configured to synchronize generated audit records of required events every "6 hours" or less. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Event log synchronization frequency" is set to "6 hours" or less. If the BES IT policy rule Event log synchronization frequency" is not set to "6 hours" or less, this is a finding. Note: Procedures above are for BES 12 only, and is not available on BES 10.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Event logging". 8. Set "Event log synchronization frequency" to "6 hours" or less. 9. Click "Save". Note: Procedures above are for BES 12 only, and is not available on BES 10.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: disable Voice Dictation in Work Applications. This procedure is performed on only on the BES console Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and Privacy” group of IT policy rules. 6. Verify "Allow voice dictation in work apps" is not selected. If the BES IT Policy rule "Allow voice dictation in work apps" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and Privacy” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow voice dictation in work apps". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: display External Email Address Warning Message. This procedure is performed on both the BES console and BlackBerry device. Note: If an organization has multiple configuration profiles, then the Implementation procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Display indicator for external email addresses" is selected. On the BlackBerry device: 1. Open the email application and select "Compose". 2. In the "to" field, enter an email address for an external contact. 3. As you type email address, verify "(External Address - Not recommended)" is displayed. 4. After completing email address, email address should be highlighted in red. If the BES IT Policy rule "Display indicator for external email addresses" is not selected, or on the BlackBerry device a warning indicator is not received (as described above), this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Select the check box next to the IT Policy "Display indicator for external email addresses". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry implements the management setting: Check certificate expiry for MDM connection. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and privacy” group of IT policy rules. 6. Verify "Check certificate expiry for MDM connection" is selected. If the BES IT Policy rule "Check certificate expiry for MDM connection" is not selected, this is a finding.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Check certificate expiry for MDM connection ". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry protects data at rest on built-in storage media for Personal space. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and privacy” group of IT policy rules. 6. Verify "Force personal space data encryption" is selected. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to "Settings" >> "Security and Privacy" >> "Encryption". 2. Verify "Device Encryption" is toggled to the right (on) and not accessible. If the BES IT Policy rule "Force personal space data encryption" is not selected, or on the BlackBerry device if "Device Encryption" is toggled to the left (off) and accessible, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Security and privacy” group of IT policy rules. 7. Select the check box next to the IT Policy "Force personal space data encryption ". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry prevents opening links in work email messages in the personal browser. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Allow opening links in work email messages in the personal browser" is not selected. On the BlackBerry device: 1. Create a test email which, includes a link to a web address, and send it to the work email address on the test device. 2. From the Work Space, open the test email and click on the link. 3. Verify the link opens using the work browser, and no other options are available. If the BES IT Policy rule "Allow opening links in work email messages in the personal browser" is selected, or on the BlackBerry device if the link can be opened using the personal browser, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies’ tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow opening links in work email messages in the personal browser ". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry prevents untrusted connections to the mail server. This procedure is performed on only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Allow untrusted connections to the mail server" is not selected. If the BES IT Policy rule "Allow untrusted connections to the mail server" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow untrusted connections to the mail server". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry prevents the use of BlackBerry Protect. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Allow BlackBerry Protect" is not selected. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to "Settings" >> "BlackBerry Protect". 2. Verify "BlackBerry Protect" is toggled to the left (off) and not accessible. If the BES IT Policy rule "Prevent the use of BlackBerry Protect." is selected, or on the BlackBerry device if "BlackBerry Protect" is toggled to the right (on) and accessible, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow BlackBerry Protect". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review BlackBerry OS 10.3 configuration settings to determine if the BlackBerry prevents third-party apps from using BlackBerry Blend. This procedure is performed only on the BES console. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Apps” group of IT policy rules. 6. Verify "Allow third-party apps to use BlackBerry Blend" is not selected. If the BES IT Policy rule "Allow third-party apps to use BlackBerry Blend" is selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the top of the screen. 2. Expand the “IT policies” tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click the pencil icon (upper right corner) to edit the IT Policy. 6. Scroll down to the “Apps” group of IT policy rules. 7. Unselect the check box next to the IT Policy "Allow third-party apps to use BlackBerry Blend". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different
Review the BlackBerry OS 10.3 smartphone configuration settings to determine if the BlackBerry Hotspot Browser connection closes if the user does not log into the Hotspot Browser after "15" minutes (or less). This procedure is performed on both the BES console and on a managed mobile device. Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the side of the screen. 2. Expand the "IT policies" tab on the left pane. 3. Select and open each IT policy assigned to users, in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Device Functionality” group of "IT policy" rules 6. Verify "Hotspot Browser timeout " is set to "15" minutes. On the BlackBerry device: 1. From either the Work Space or Personal Space, navigate to "Settings" >> "Networks and Connections" >> "Wi-Fi", and connect to an available mobile hotspot connection. 2. Verify that all browsers are closed on the device. 3. Verify that the mobile hotspot connection disconnects after "15" minutes or less of inactivity. If the BES IT policy rule "Hotspot Browser timeout " is not set to "15" minutes or less, or if the mobile hotspot connection does not disconnect after "15" minutes or less of inactivity, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the side of the screen. 2. Expand the "IT policies" tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click "pencil icon" (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules 7. Set "Hotspot Browser timeout" to "15" minutes or less. 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Review the BlackBerry OS 10.3 smartphone configuration settings to determine if the BlackBerry implements the management setting: Allow use of preloaded trusted root certificates. This procedure is performed on only on the BES console Note: If an organization has multiple configuration profiles, then the check procedure must be performed on the relevant configuration profiles applicable to the scope of the review. On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the side of the screen. 2. Expand the "IT policies" tab on the left pane. 3. Select and open each IT policy assigned to users, in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Scroll down to the “Security and privacy” group of IT policy rules 6. Verify "Allow use of preloaded trusted root certificates" is selected. If the BES IT policy rule "Allow use of preloaded trusted root certificates" is not selected, this is a finding. Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
On the BES 12, do the following: 1. Log into the BES 12 console and select the "POLICIES AND PROFILES” tab at the side of the screen. 2. Expand the "IT policies" tab on the left pane. 3. Select and open each IT policy assigned to users in turn. 4. After opening the policy, select the “Settings” and “BlackBerry” tabs. 5. Click "pencil icon" (upper right corner) to edit the IT Policy. 6. Scroll down to the “Device Functionality” group of IT policy rules 7. Select the checkbox next to the IT Policy "Allow use of preloaded trusted root certificates". 8. Click "Save". Note: Procedures above are for BES 12 only. BES 10 procedures may be slightly different.
Interview ISSO and site mobile device system administrator. Verify the site is not using the BlackBerry OS on any site mobile devices. If the site is using BlackBerry OS on any site mobile devices, this is a finding.
Remove all BlackBerry OS mobile devices from the site and off the Mobile Device Manager (MDM) server.